Coordinator, Assessment Center
#RPM
The Assessment Center Coordinator is responsible for the day-to-day management of GTCC’s Jamestown campus Assessment Center including assisting students and faculty through testing requirements, the supervision of staff, management of work schedules, maintenance of personnel records, and developing strategic plans to improve and refine usage of the Assessment Center. The Coordinator develops implementation and maintenance plans for testing related software, hardware and procedures, and acts as a liaison with Information Technology Services to ensure that the Assessment Center’s technology related needs are met. The Assessment Center Coordinator is responsible for determining, evaluating, and updating testing procedures and services to ensure quality in accordance with college, state/federal, and test agency policies and procedures. The Coordinator maintains information on the Center’s website to document testing requirements, test availability, and scheduling of exams. The Assessment Center Coordinator ensures the hiring and employment of qualified personnel by overseeing the selection, training, and evaluation of Assessment Center staff. The Coordinator works closely with GTCC’s DisAbility Access Services office to ensure students with testing accommodations have the appropriate access to testing facilities and services. The Assessment Center Coordinator is responsible for special assignments as requested by the Associate Vice President of Student Services.
• Plan, coordinate, and deliver testing support for GTCC students and community needs.
• Coordinate the daily operation of GTCC’s Jamestown Assessment Center by establishing goals and objectives for Center activities.
• Effectively supervise staff by coordinating work hours, assigning duties, evaluating performance, and creating professional development plans.
• Establish procedures and processes for testing activities at all campus locations to ensure uniform process and procedures exist.
• Maintain an ethical and secure testing environment, as required by inventorying materials, reviewing procedures for security, and ensuring secure storage. Observe college, state/federal, and test agency policies and procedures for security/confidentiality of testing records; includes adherence to FERPA as it relates to GTCC and testing services.
• Monitor and update college and departmental website on a regular basis.
• Contribute to an environment that demonstrates and models the College’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.
• Conduct report and data analytics by gathering data and production of required reports.
• Perform all duties as assigned by supervisor.
• Some public speaking and community engagement
• Weekend/extended work hours as required by workload demands
• Students and their parents/guardians
• AVP for student services and direct reports
• College faculty, department chairs, and division deans
Bachelor’s degree from a regionally accredited post-secondary institution in education, business administration, communication, counseling, psychology, office administration or other similar fields.
Master’s degree from a regionally accredited post-secondary institution in education, business administration, communication, counseling, psychology, office administration or other similar fields.
• Three years of work experience in post-secondary assessment services, advising, admissions, or related activities.
• One year of experience administering placement and other tests offered within the Assessment Center
• Three years of supervisory experience in post-secondary assessment services, advising, admissions, or related activities.
• Experience implementing and troubleshooting computer applications, software as a service (SaaS), and computer networks
• Ability to analyze problems, identify alternative solutions, make informed recommendations based upon reasonable projections of results and then implement the chosen course of action to achieve the projected result.
• Ability to work collegially and collaboratively with academic and operational areas across campuses to achieve college goals.
• Demonstrated effectiveness and sensitivity to a multicultural environment and a commitment to campus-wide educational equity and retention efforts; proven comprehensive skills to advocate for inclusivity of diverse student populations.
• Ability to plan budgets to focus resources toward the achievement of the college’s strategic plan.
• Excellent interpersonal skills; ability to work closely with others, including constituents, peers, and subordinates.
• Excellent oral and written communication skills.
• Proficient in the use of Word processing, e-mail, and the web for daily tasks.
• Demonstrated operational and management skills that foster a climate of data driven decision-making.
• Both acceptable background and driving record check are required.
• Participate in national and state community college and professional organizations to maintain currency in the issues and skills related to student services.
• Work with college faculty and staff in planning and coordinating special events.
• Other duties as assigned by the Vice President of Student Services.
The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:
• Ethics
• Safety/Shooter on Campus
• Personal Information Protection Training (PIP)
• Anti-Discrimination/Harassment & Title IX
• Other training may be required as determined applicable.
Physical Activity: Primarily sitting
Environmental Hazard(s): <15%
Lifting: <=20lbs.