Assistant Director of Education & Licensing

ASSISTANT DIRECTOR OF EDUCATION AND LICENSING

General Statement of Duties
Performs managerial, administrative, and adult education and training as the chief assistant to the Director of Education and Licensing ("Director"). Assists the Director in planning, organizing, and directing the Education and Licensing Division.

Distinguishing Features of the Class
An employee in this class serves as chief assistant to the Director assisting with supervision and management of the Commission's licensing, examination, education programs and serves in the absence of the Director. Work includes having primary responsibility for the delivery and creation of Commission educational materials which include both courses and publications relating to Real Estate License Law and Commission rules. Work also involves handling complex broker license service escalations regarding compliance with Real Estate License Law and Commission rules. Managerial duties also include assisting in developing and implementing long and short-range priorities and policies, performance standards, personnel management and in drafting proposed Real Estate License Law and Commission rules relating to education and licensing in conjunction with the Commission's Regulatory Affairs Division The employee also writes publications and articles of interest to licensees and real estate education providers, including articles of a legal nature. Sound independent professional judgment, initiative and public contact and presentation skills are essential in performing various duties. Work requires extensive knowledge of State laws regulating real estate and related statutes intricately interwoven with real estate law, and Commission policy and rules, leadership and managerial skills. Work is performed under the general supervision by the Director of Education & Licensing and is reviewed through discussion, results achieved, and feedback from management, Commission members, licensees, and the public.

Duties and Responsibilities
Essential Duties and Tasks
Oversees the creation and distribution of Commission publications and social media initiatives.

Assists the Director with overseeing the education, examination, and licensing programs statewide.

Assists the Director with overseeing the creation and delivery of educational content for Commission mandated courses.

Assists the Director with supervision of the administration of the Commission's Prelicensing, Postlicensing, and Continuing Education programs.

Creates educational content for Commission-mandated courses for education providers and/or brokers, such as the annual Update Courses, Update Instructor Seminars, and Issues and Answers Course.

Travels across the state to teach Commission courses to brokers and instructors.

Presents on License Law and Commission rules addressing real estate brokerage activity, as well as instructor training across the state.

Conducts in-person audits of real estate education courses on a statewide basis to determine if courses meet the requirements set forth under License Law and Commission rules.

Assists in conducting workshops seminars, conferences, and other education and information programs relating to real estate, education, instructor training, and compliance with License Law and Commission rules.

Collaborates with the Regulatory Affairs Division on licensing and disciplinary issues, and the rulemaking process.

Assists with answering calls from licensees, attorneys, and the general public.

Assistant Director of Education and Licensing Page Two Additional Job Duties Performs related duties as required.

Recruitment and Selection Guidelines

Knowledge, Skills, and Abilities Thorough knowledge of the North Carolina Real Estate License Law and Commission rules. Considerable knowledge of principles and theories of adult education and andragogy principles, as well as adult educational trends and instructor methods. Ability to analyze License Law and Commission rules and develop educational content/information for Commission courses for real estate brokerage activity. Ability to conduct audits of real estate education courses and prepare comprehensive reports of the findings. Ability to explain effectively License Law and Commission rules to brokers, consumers, and education providers. Ability to establish and maintain favorable working relationships with real estate instructors, brokers, and consumers. Excellent legal writing and course development skills. Physical Requirements Must be able to perform the physical life functions of reaching, fingering, grasping, talking, hearing, and repetitive motions. Must be able to perform light work exerting up to 20 pounds of force occasionally; and/or up-to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. Must possess visual acuity necessary to prepare and analyze data and figures, operate a computer terminal and a motor vehicle, and do extensive review of written records. Desirable Education and Experience Graduation from an accredited law school preferred or a master's degree, or higher, in education, real estate or related field plus considerable experience in real estate brokerage and adult education; or an equivalent combination of education and experience Special Requirement Possession of a North Carolina Real Estate Broker license. Possession of a valid North Carolina Driver's License. Must be able to travel statewide, overnight on occasion. Some travel out of state, including air and overnight travel, may be required.