Associate Vice Chancellor, Colleges Housing and Educational Services

University of California Santa Cruz Scotts Valley, CA Full-time Education

Posted on March 30, 2024

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Associate Vice Chancellor, Colleges Housing and Educational Services

Location: Scotts Valley
Job ID: 63610

JOB POSTING

Julie Leos of Spelman Johnson is assisting UC Santa Cruz in this search. Interested parties seeking more information before applying are encouraged to reach out to Julie Leos by emailing jal@spelmanandjohnson.com. Even with the use of an external search firm, all applications must be submitted directly through the UC Santa Cruz Staff Employment Opportunities page. For full consideration, all applicants should include a resume and cover letter, and apply by the initial review date listed below.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website.

INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 02-27-2024

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Division of Student Affairs and Success (DSAS) is a united division in service of students. The division's North Star values include student-centered decision making, innovation and equity and inclusion. DSAS consists of nearly 800 team members spanning 35 departments and 4 major units, each led by an associate vice chancellor. The division provides campus-wide coordination and leadership for student success programs, activities, and initiatives. The division also does our work through a range of resource centers dedicated to providing direct student support. The division's work is grounded in educational equity, institutional responsibility, and an unfettered commitment to supporting the whole student. The division aspires to ensure every student feels welcomed, supported, and a sense of belonging during their time on campus. The division's efforts are informed by robust and dynamic relationships with campus leadership, faculty, students, and staff from across the campus, reflecting the broad campus commitment to ensuring student success. Beyond UC Santa Cruz, the team is involved in numerous professional organizations and highly engaged in the local community.

Colleges, Housing, and Educational Services (CHES) is a multi-funded organization of the Division of Student Affairs and Success (DSAS) at UC Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services, facilities, capital planning, dining services, conference services, early education services, and business analysis for these areas. Through these units, educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children, and external constituents. CHES provides on-campus housing and dining services to approximately 9,500 undergraduates and graduate students in ten residential colleges and six multi-college affiliated residential communities which support single students and students with families.

CHES employs approximately 500 represented and non-represented career staff and over 1,000 student staff, and manages a multi-funded annual operating budget of $112 million and a reserve fund of approximately $55 million. Represented staff include staff members under the following union contracts: UC/CUE Clerical and Allied Services, UC/AFSCME Service Employees, UC/AFSCME Skilled Crafts and UC/UPTE Technical Employees. Managed funds include auxiliary income from housing, dining, and conference services, as well as child care fees, compulsory student fees, grants and contracts, private gifts and endowments and student services fees.

More information can be found at: https://studentsuccess.ucsc.edu

JOB SUMMARY

Directs a large academic organization or non-academic area with multiple departments involving diverse functions. Develops organizational policies and authorizes their implementation. Provides advice, guidance and assistance to the senior leadership of the organization. Represents the organization in organization-wide and systemwide meetings and discussions. Recognized as an influential leader. Makes final decisions for the organization and ensures achievement of objectives. Erroneous decisions will have a serious impact on the overall success of division or the organization as a whole.

APPOINTMENT INFORMATION

Budgeted Salary: $250,000 - $280,000/annually Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

Full-time, Fixed
Percentage of Time: 100%, 40 Hours per Week
Days of the Week: Mon-Fri
Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: ADMIN MGR 4 (000550)

Travel: Never or Rarely

JOB DUTIES

20% - Divisional and Campus Leadership

Uplifts the divisional priorities of student-centered decision making, innovation, and equity and inclusion in their leadership of the CHES organization.
Advises Vice Chancellor guidance, feedback, and direction on complex administrative matters and offers solutions for challenges that arise in and outside of the portfolio. and new initiatives.
Conduct research and analysis and/or takes on special projects or assignments as delegated by the VC SAS, responding to divisional, campus, or UCOP (including state and federal legal, and administrative) requirements. Produce assessment reports; identifies critical issues and alternatives for improvements in programs.
Provides leadership within the Student Affairs division in advancing the mission and goals of the division, coordinating efforts within the units and with other university operations through development of strong communication and working relationships, contribution to executive decision making and implementation of plans. Supports division priorities and projects. Promotes collaboration among division offices to create efficiencies and provide better programming and outreach.
Under the direction of the Vice Chancellor for Student Affairs and Success, participates with other higher-level managers to establish organization strategic plans and objectives and develop programs in order to meet campus and divisional priorities.
Serves as Campus and Divisional leader for strategic and capital planning and student housing matters.

30% - Executive Administration and Management

Develops, interprets, and administers complex student life and auxiliary programs.
Short and long-range strategic planning and visioning.
Promoting a culture of assessment, customer service, and continuous improvement utilizing evidence-based decision-making strategies.
Promote transparency and trust building through thoughtful, creative, and innovative communications and public relations practices.
Compliance with all federal, state, UC system and campus policies and procedures, including workforce participation in all required training and certification programs.
Ensuring emergency preparedness, energy conservation and sustainability programs are unit priorities.
Provide management team opportunities to participate in skill building activities for professional and job development, continuous improvement, quality control and customer and client satisfaction.
Engage in entrepreneurial thinking for new avenues of revenue generations to support student services and resources.
Exemplifies leadership throughout the campus and UC campus on housing and dining in particular.
Provide management team opportunities to participate in skill building activities for professional and job development, continuous improvement, quality control and customer and client satisfaction.
Cultivates and sustains high staff morale and a team environment across a complex range of units.
Assume delegated authority and responsibility within CHES for organizational planning and analysis; affirmative action policy planning and implementation; public relations and communication; human resources; labor relations; training and staff development; confidential investigations; change management; emergency response planning; and the implementation of campus change initiatives.

20% - Student Engagement and Success

Serve as the champion for the student experience in on-campus residential communities. This entails supporting students on issues related to co-curricular education, leadership opportunities, diversity and equity concerns, satisfaction, safety, facilities, and dining services.
Ensure equity approaches are integrated into all programs, training, and services to shape and implement plans and strategies aligned with student success goals and that create a welcoming environment for all students.
In partnership with DSAS Communications and Marketing, develop and utilize a comprehensive communication plan to communicate crucial housing application process information to students and families; and to ensure students and families are aware of the engagement and educational opportunities available in the residential communities.
Provide leadership in the division on matters related to the integrated, holistic educational experience of the student, including welcome week and orientation, move-in and move-out, and the first year experience.
Develop approaches to integrate faculty into programming efforts and partner with other units on campus to enhance student learning outside the classroom. Direct the creation of effective partnerships with academic departments to create living and learning communities that enhance curricular and co-curricular learning. Direct efforts to develop and implement residence hall educational opportunities using a curricular approach.
Anticipate, evaluate, and address changes in student needs, to design and implement appropriate Residence Life and Housing programs and services and make timely adjustments in staffing, programs, or services, to improve the student experience.
Facilitate the resolution of situations that are unique, controversial, or not fully resolved by subordinates by acting decisively and diplomatically to advance and protect departmental and University relations; direct response to high-level student crises that occur both on and off campus, including those that are life threatening. Engage as required with the Behavioral Intervention Team.

20% - Financial Leadership and Capital Planning

Responsible for the overall administration of the organization's financial resources including monitoring spending patterns in accordance with campus and UC best practices and policies. Establishes short- and long-term budget priorities for the organization.
Provide leadership to the VC DSAS to ensure CHES financial plans and annual initiatives are understood and followed consistently. Work collaboratively with the AVC of budget and financial management to develop annual financial goals and objectives in support of the goals of the VCSAS and the campus.
Responsible for managing, identifying, evaluating, and recommending sustainable revenue-generating opportunities that enhance services to the University. Provides robust financial analysis and recommendations to improve revenue and operating margins for a variety of existing businesses and proposed initiatives.
Oversee production of long-range (5-10 year) forecasts of revenue, expenses (staffing, facilities, programming, and supplies and expense), and reserves for the organization. Provide leadership on long-range contingency planning, organizational development and operational research in support of financial objectives as needed.
Provide broad oversight for all organizational capital planning efforts including forecasting, project design and planning, constituent feedback and needs assessment, communication and internal project management. Work with Physical Planning and Construction staff on project development.
Conduct research and analysis and/or take on special projects or assignments as delegated by the VC BAS, responding to divisional, campus, or UCOP (including state and federal legal, and administrative) requirements. Produce assessment reports; identifies critical issues and alternatives for improvements in programs.

10% - Systemwide and Community Collaboration

Collaborates with City and County government officials regarding long range development plans and settlement compliance obligations.
At the request of the Vice Chancellor for Student Affairs and Success, oversees preparation and responses to action items, including drafting items for Regents' meetings, developing briefing statements, drafting position papers for local and system-wide meetings, surveys, reports, etc.
Provides leadership and Student Affairs and Success divisional representation at key UC systemwide committees and task forces.
Other duties as assigned by the Vice Chancellor for Student Affairs and Success, including special projects and committee assignments, representing UC Santa Cruz in system-wide initiatives, etc.
Serves as Campus Security Authority as outlined by the Clery Act.

REQUIRED QUALIFICATIONS

Bachelor's degree in a related area.
Master's degree in a related area, including MA in Student Affairs Administration, Higher Educational Leadership, MBA, etc. and/or equivalent work experience.
At least 7 years of progressive experience leading increasingly large and complex organizations.
Knowledge of national practices and philosophy of student development theory, including learning and involvement theories, leadership theories, and issues related to access, equity, and retention and experience in developing living/learning residential communities and in the development of co-curricular programs to promote student success.
Substantial direct or related experience in University or College administrative management services especially related to resource management in student housing, dining and auxiliary services.
Astute political acumen regarding sensitive and high visibility issues; ability to rely on not only a mastery of the letter and spirit of policies, but an intimate feel for the delicate balances that must be achieved among competing variables and interests in a highly visible, diverse, and complicated campus environment.
Experience managing large capital projects and facilities management.
Demonstrated and progressively responsible experience in planning, developing and managing a multi-million-dollar budget for a complex, multi-functional unit, program or organization.
Ability to understand and communicate effectively about administrative, fiscal, legal, and human resource policies and practices.
Experience analyzing and researching complex issues, synthesizing data and making recommendations in support of decision-making.
Strong experience in organizational development, change management, project management, assessment, process improvement, research and organizational analysis.
Strong interpersonal skills to interface effectively with a wide range of professional managers, senior administrative officers, and a diverse clientele including student, parent, staff, faculty, university officials and visitors.
Evidence of ability and experience in creating opportunities for partnership and collaboration with academic leaders, deans, faculty, and others in the interest of advancing student success.
Strong cultural fluency to work in a diverse community. Proven track record of leading the implementation of diversity, equity, inclusion, and justice initiatives.
Experience recruiting, developing, and retaining a diverse workforce that is technically competent, and focused on solutions, cooperation, and providing exemplary customer service.
Knowledge of information technology and communication systems sufficient to manage effective and responsive programs and services for the unit.

PREFERRED QUALIFICATIONS

Doctorate or PhD degree in a related area.
Experience managing the human resources and labor relations functions for a large organization. Knowledge of and skill in applying federal and state laws and regulations, and labor contracts.
Professional involvement in WACUHO, ACUHO-I, NACUFS, NACUBO, NACAS, NASPA, or other related professional organizations.
Experience in labor contract management and negotiations. Experience in labor contract management and negotiations.
Knowledge of UC policies and procedures.

SPECIAL CONDITIONS OF EMPLOYMENT

Selected candidate will be required to pass a pre-employment criminal history background check.
Ability to work long periods of time at a computer with or without accommodation.
The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
Ability to work a variable schedule.
Ability to work occasional evenings and weekends as directed.
Ability to work on-call.
Ability to respond to emergencies after hours as necessary.
Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required.
Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
Clery Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)).
Ability to travel to multiple work locations on and off campus.
Ability to travel within a defined regional or service area.
Ability to travel nationally.
Ability to maintain appearance and conduct suitable for working in a professional setting.
The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=63610&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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Associate Vice Chancellor, Colleges Housing and Educational Services

University of California Santa Cruz

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